Park Hyatt London River Thames review

For our summer UK trip through England and Scotland, we started in London and stayed at the brand-new Park Hyatt London River Thames.

In this Park Hyatt London review, I’ll share what it was like spending six nights here with our two kids. From the family-friendly service to the quiet riverside location, this hotel became the perfect base for exploring London.

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How to book Park Hyatt London on points

Now, we booked our stay at Park Hyatt London entirely on World of Hyatt points, a redemption that saved us well over $10,000 in cash rates.

As a Category 7 Hyatt property, award nights at the Park Hyatt London River Thames typically range from 25,000 to 35,000 points per night for a standard room.

Additionally, we were able to redeem our Hyatt Suite Award months before our stay to secure a Park Suite River View. That turned out to be a game-changer with kids, as it allowed us to stay in one room instead of booking two.

You can read more about the Hyatt Suite Upgrade and how to earn it here.

The cash rate at Park Hyatt London for the 6 nights in July was insane – $4,400 for a Standard Room, and around $10,000 for the Standard Suite.

For anyone transferring points, Chase Ultimate Rewards and Bilt Rewards both go 1:1 to Hyatt, which is how we fund most of our redemptions.

Where is Park Hyatt London

Park Hyatt London River Thames is in the Nine Elms neighborhood, right on the river and just a short walk from Battersea Power Station. It’s a quieter location than central London spots like Mayfair or Covent Garden, but still well connected to the rest of the city by Tube.

How to get to Park Hyatt London from the airport

From Heathrow, we took the Elizabeth Line into central London and then switched trains, getting off at Vauxhall. From there, it was an easy five-minute walk to the hotel, even with kids and luggage. Choosing the train over a car service saved both time and money.

Check in at Park Hyatt London

We arrived at Park Hyatt London in the evening after a long flight, and check-in was seamless. The staff greeted us warmly, helped us with our bags, and informed us that the room was ready and set up with a roll-away bed.

The Park Hyatt London River Thames opened in October 2024, marking the Park Hyatt brand’s first property in the United Kingdom.

Park Suite River View at Park Hyatt London

Our Park Suite River View, a Standard Suite at Park Hyatt London, was spacious by London standards, 54 sq m (581 sq ft).

The separate living room meant our kids could sleep on the couch and rollaway, while we still had our own bedroom and privacy.

Floor-to-ceiling windows framed the Thames beautifully, and the blackout curtains kept the room pitch-dark for jet-lagged mornings.

One of the unexpected perks of the suite was the large walk-in closet, which gave us plenty of space to unpack for six nights and keep the room feeling organized.

One thoughtful touch: since we had mentioned that both girls had upcoming birthdays, Park Haytt London surprised us with a chocolate cake in the room. It made the kids feel celebrated from the moment we arrived.

As for sleeping arrangements, we requested one rollaway bed, and our other child slept comfortably on the couch. The staff provided two full bedding sets without hesitation, so both kids had proper beds.

The marble bathroom was huge, with both a soaking tub and a walk-in shower, perfect for rinsing off tired kids at the end of the day.

Dining options at Park Hyatt London

Park Hyatt London River Thames has several dining venues on the property: Nine Elms Kitchen, the all-day restaurant where breakfast is served; Yú Gé, a Cantonese fine dining spot; and TAMISé, a wine library and bar with a cozy atmosphere. 

Globalist breakfast a Park Hyatt London

Our daily Globalist breakfast at Park Hyatt London was served at the Nine Elms Kitchen (it was complimentary for the four of us).

The buffet had a mix of hot dishes, pastries, smoked salmon, and fresh fruit, plus a menu of cooked-to-order options.

You can read more about How to get a free hotel breakfast for your family here.

We also tried the Nine Elms Kitchen at Park Hyatt London for dinner a few nights after long days exploring. The service was relaxed, the food excellent.

Amenities at Park Hyatt London

The wellness floor at Park Hyatt London River Thames includes a beautiful indoor pool, spa, and fitness center. Families should know the pool at Park Hyatt London has designated swim times for children from 10:00 AM to 12:00 PM and 2:00 PM to 4:00 PM daily. 

Kids club at Park Hyatt London

While Park Hyatt London doesn’t have a kids club, it does run a thoughtful family-friendly program built around its frog mascot, “Froggy.” 

Thus, the girls were given Froggy-themed welcome packs that included a storybook, crayons, and an activity book. One of the little touches the kids loved most was receiving their own Froggy room keys, which made them feel included in the stay.

The hotel also offers a special Froggy kids’ menu in the restaurant, which kept mealtime fun and stress-free.

How far is Park Hyatt London from major attractions?

Staying at Park Hyatt London River Thames puts you in a quiet riverside neighborhood while still within reach of London’s iconic landmarks.

Here’s a guide for families, including walking and public transport options:

• Big Ben & Westminster Abbey: About a 10-minute drive or roughly 35–40 minutes on foot, an easy stroll if your kids like walking.
• London Eye: 10–15 minutes by car or around 40 minutes walking along the Thames path.
• Buckingham Palace & St James’s Park: 10–15 minutes by car, or 40–45 minutes walking, great for a scenic morning stroll with kids.
• Trafalgar Square & National Gallery: 15 minutes by car, around 45 minutes on foot.
• Tower of London & Tower Bridge: 25–30 minutes by Tube; walking would take about 80 minutes, so it’s better for older kids or a longer day adventure.
• Natural History Museum & Victoria & Albert Museum: 15–20 minutes by Tube; walking would take 50 minutes from the hotel.

Bottom line

We stayed for six nights at Park Hyatt London River Thames, booking entirely on points and using a Suite Upgrade Award to secure a Park Suite River View. With two kids, a rollaway, and the living room couch, the suite setup worked perfectly for our family.

In this Park Hyatt London review, what stood out most was how family-friendly the service felt, how much space we had compared to typical London hotels, and the incredible value of booking with points. For families looking for true luxury in London without paying luxury cash rates, Park Hyatt London is an excellent choice.