Grand Hyatt Tokyo Review: Our 4-Night Family Stay this summer

If you’re looking for a Grand Hyatt Tokyo review with kids, we recently spent four nights here during our summer 2026 trip to Japan. Located in Roppongi, Grand Hyatt Tokyo was a comfortable and convenient base for our family of four while exploring the city.

In this review, I’ll share what our stay was actually like, including how we booked it with Hyatt points, the rooms, dining, amenities, location, and whether I think Grand Hyatt Tokyo is worth it for families.

Affiliate Disclosure: Some of the links in this post may be affiliate links, which means I may earn a commission if you click through and make a purchase, at no additional cost to you. I only recommend products and services I use and love. As always, all opinions are my own.

How to Book Grand Hyatt Tokyo With Points and miles

First, we booked our four-night stay at the Grand Hyatt Tokyo entirely with World of Hyatt points. For our stay, we paid:

• 165,000 World of Hyatt points total for 4 nights
• $0 for in taxes and fees
• One Hyatt Suite Upgrade Award applied to the reservation (confirmed into an Executive Suite, 1 King at the time of booking)

Currently, Grand Hyatt Tokyo is a Category 8 World of Hyatt hotel, with standard-room award nights ranging from 35,000 to 75,000 Hyatt points per night, depending on the date.

How to Earn Hyatt Points for Grand Hyatt Tokyo

Fortunately, you don’t have to earn all those points by staying at Hyatt hotels. You can earn World of Hyatt points directly with the World of Hyatt personal or business credit cards, or transfer Chase Ultimate Rewards points to Hyatt.

However, Chase made a major change to Chase-to-Hyatt transfers in 2026. New Chase Sapphire Preferred cardholders who applied on or after June 15, 2026 now transfer points to Hyatt at 4:3, meaning 1,000 Chase points = 750 Hyatt points. Existing Sapphire Preferred cardholders keep the old 1:1 rate through September 30, 2026, before moving to 4:3 on October 1. Ink Business Preferred transfers also change to 4:3 on October 1.

Keep in mind that if you hold a Chase Sapphire Reserve credit card you still get to keep and enjoy a 1:1 transfer ratio to Hyatt.

Grand Hyatt Tokyo Executive Suite With Hyatt Suite Upgrade Award

Most importantly, the Grand Hyatt Tokyo Executive Suite is considered an eligible Standard Suite for the Hyatt Suite upgrades.

For us, using a Hyatt Suite Upgrade Award at Grand Hyatt Tokyo was a great value because the extra space really mattered. When you’re traveling as a family, I would much rather use these upgrades at properties where they can save us from booking a second room than use them just because a suite sounds fancy.

Additionally, our suite included Grand Club access, which can mean breakfast and evening food included every day if you do not hold a Hyatt Globalist Status.

Using a Hyatt Suite Upgrade Award at Grand Hyatt Tokyo

We booked a standard room with points and then applied a Hyatt Suite Upgrade Award, which lets you confirm an eligible standard suite for a stay of up to seven nights.

You can earn Suite Upgrade Awards through World of Hyatt Milestone Rewards, starting at 40 qualifying nights. Once you book your stay, you can apply the award if a standard suite is available for your entire stay (no matter on cash or points).

You can read and learn more about Hyatt Milestone Rewards in 2026: plus Guest of Honor vs a Suite Upgrade Award here.

Grand Hyatt Tokyo Check-In With Kids

Next, our arrival at Grand Hyatt Tokyo in Roppongi was very easy. As Hyatt Globalists, we were invited to check in at the Grand Club, where we sat at a table and were offered refreshments while the staff collected our passports and handled all the check-in details.

Interestingly, we didn’t receive much pre-arrival communication from the hotel as Hyatt Globalists. Actually, this seemed to be a theme during our Japan trip, our Japanese Hyatt hotels weren’t contacting us ahead of time the way some Hyatt properties in the U.S. do.

However, everything we needed was already handled when we arrived. Most importantly, the hotel had already placed a rollaway bed in our suite.

Then, after we checked in, they also prepared bedding on the couch for our youngest. That meant the girls each had their own sleeping space while Roman and I had the separate king bedroom.

So, if you are booking Grand Hyatt Tokyo for a family of four, I would absolutely contact the hotel ahead of time to confirm the exact sleeping setup.

A Standard Suite at Grand Hyatt Tokyo

First, the Executive Suite at Grand Hyatt Tokyo was one of the biggest reasons this hotel worked so well for our family.

At approximately 100 square meters, or 1,076 square feet, it felt more like an apartment than a Tokyo hotel room. And after spending all day walking around Tokyo, having that much space to come back to was AMAZING.

Our Executive Suite, 1 King Bed, Grand Hyatt Tokyo had:

• A separate king bedroom
• Large living room
• Rollaway bed
• Couch that the hotel prepared with bedding
• Large bathroom
• Separate shower
• Deep soaking bathtub
• Plenty of storage
• Nespresso machine
• Complimentary bottled water
• Blackout shades

The girls could settle down while we still had somewhere to sit, organize everything for the next day or just decompress after walking 20,000 steps around Tokyo.

And if you have ever shared a regular hotel room with kids, you know how luxurious a DOOR between the bedroom and living room suddenly feels. 😂

Grand Hyatt Tokyo Family amenities

Additionally, Grand Hyatt Tokyo had some really thoughtful amenities waiting in our room. The hotel set up a welcome table with two bottles of tea and grapes and nuts, and we also received complimentary crackers and candy that were replenished daily.

Everyone received a yukata and slippers, while the girls got little bath sponges and traditional Japanese spinning tops, which they loved.

The hotel also had small activity/quiz sheets for kids. Once the girls completed them, we brought the sheets to the concierge downstairs, where they received little prizes, such a cute touch that made the stay feel especially welcoming for families.

Additionally, Grand Hyatt Tokyo provides a surprisingly good list of family amenities upon request, including:

• Bed guards
• Kids’ yukata
• Kids’ slippers
• Kids’ pajamas
• Diaper pails
• Baby bath amenities
• Children’s toothbrushes
• Diapers

Grand Hyatt Tokyo Grand Club and Dining Options

Without a doubt, one of my favorite parts of our stay was Grand Hyatt Tokyo Grand Club access.

We had lounge access through our Hyatt Globalist status, although the Executive Suite also comes with Grand Club access. This meant we could use the lounge for breakfast, drinks, snacks, and evening food every day.

And with two kids? It was incredibly convenient.

Grand Hyatt Tokyo Grand Club Breakfast

First, we ate breakfast at the Grand Club lounge every morning.

There were both Western and Japanese breakfast options, so everyone could find something they wanted.

For us, hotel breakfast is one of those benefits that becomes exponentially more valuable when you have kids.

Instead of waking up, getting everyone ready, searching for breakfast, waiting for a table and paying for four people before we’ve even started sightseeing, we could simply head to the lounge.

Grand Hyatt Tokyo Grand Club Evening Food

Even better, the Grand Hyatt Tokyo Grand Club evening spread was substantial enough that we could treat it as dinner.

And this may have been my favorite benefit of all.

After spending an entire day sightseeing in Tokyo, sometimes the LAST thing we wanted to do was research another restaurant, make everyone walk somewhere else and sit through another full meal.

Instead, we could come back to the hotel, eat in the lounge and relax.

There were Japanese and Western options, snacks, desserts and drinks, including alcoholic drinks for adults. So, between breakfast and evening food, Grand Club access saved us both money and time.

Grand Hyatt Tokyo Restaurants With Kids

Additionally, there are plenty of dining options inside Grand Hyatt Tokyo if you don’t have Grand Club access or simply want a restaurant meal.

The hotel has several restaurants, including:

• The French Kitchen
• The Oak Door
• Fiorentina
• Roku Roku
• Shunbou
• Keyakizaka
• Chinaroom

Children are currently welcome at the hotel’s restaurants other than its adult-oriented jazz lounge, and several restaurants offer children’s menus and high chairs.

Of course, you are also staying in Tokyo, so I wouldn’t eat every meal at the hotel.

One of my biggest travel tips is always to pin restaurants before your trip along with attractions. Tokyo is enormous, and we usually chose restaurants based on whichever neighborhood we were exploring that day.

Grand Hyatt Tokyo Pool and Amenities

Grand Hyatt Tokyo has Nagomi Spa and Fitness on the fifth floor. We didn’t use the pool during our stay — there was simply too much to do in Tokyo — but hotel guests can use the 20-meter indoor pool and fitness center complimentary.

Nagomi also has a sauna, hot and cold plunge pools, whirlpool and relaxation areas. Access to these additional spa facilities normally costs ¥4,400 per day, but it is complimentary for World of Hyatt members staying at the hotel, guests in Club rooms and guests staying in suites.

The gym is open 24 hours for hotel guests, while children ages 4–15 can use the pool from 9 a.m. to 7 p.m. with an adult.

Does Grand Hyatt Tokyo Have a Kids Club?

However, Grand Hyatt Tokyo does not have a traditional supervised kids club like you would find at a beach resort.

Personally, that wouldn’t affect my decision to stay here.

Tokyo is not exactly a destination where we planned to spend our days at the hotel anyway. We were out exploring from morning until evening, so what mattered much more to us was having a comfortable room, easy transportation, breakfast, a pool and somewhere easy to eat after a long sightseeing day.

So while I wouldn’t choose Grand Hyatt Tokyo because of its kids programming, I would absolutely consider it a family-friendly hotel in Tokyo.

Grand Hyatt Tokyo Roppongi Location

Next, let’s talk about the Grand Hyatt Tokyo location in Roppongi, because choosing where to stay in Tokyo can feel overwhelming.

First of all, Tokyo is HUGE. You really cannot say there is one perfect neighborhood where you should stay and then expect to walk everywhere.

Different Tokyo neighborhoods almost feel like completely different cities, and each one offers something different.

For that reason, my biggest advice is to choose a hotel with convenient transportation and then organize your sightseeing by area.

Grand Hyatt Tokyo is inside the Roppongi Hills complex, which means you have restaurants, shopping and attractions immediately around you.

More importantly, you have convenient subway access to explore the rest of Tokyo. For us, that worked really well.

Bottom line

Ultimately, our four-night stay at Grand Hyatt Tokyo with kids was one of those points redemptions that reminded me exactly why we do this.

We spent 165,000 World of Hyatt points for four nights, booked a standard room and then used a Hyatt Suite Upgrade Award to confirm a 100-square-meter Executive Suite.

Instead of squeezing four people into a small Tokyo hotel room or booking two rooms, we had 1,076 square feet, a separate bedroom and living room, sleeping space for both girls and Grand Club access.

Then, add breakfast every morning, evening food that could easily become dinner, a pool and a very convenient Roppongi location.

Would I stay at Grand Hyatt Tokyo with kids again? Absolutely. Especially if I could repeat this exact points + Suite Upgrade Award combination.

Grand Hyatt Tokyo With Kids FAQ

Is Grand Hyatt Tokyo Good for Kids?

Yes. Grand Hyatt Tokyo worked very well for our family of four because of its spacious suites, indoor pool, family amenities, restaurants, Grand Club and convenient Roppongi location. Hyatt also provides children’s pajamas, yukata, slippers, toiletries and other family items upon request.

Can a Family of Four Stay at Grand Hyatt Tokyo?

Yes, depending on the specific room type and ages of the children. For our family of four, our Executive Suite had a king bedroom, a rollaway bed and additional bedding prepared on the couch.

Should I Use a Suite Upgrade Award or Guest of Honor at Grand Hyatt Tokyo?

If your main goal is a larger room, I would use a Suite Upgrade Award (SUA). It lets you confirm the 100-square-meter Executive Suite in advance, rather than hoping for a complimentary upgrade at check-in.

A Guest of Honor (GOH) award is more useful if you want Globalist benefits, especially free breakfast and lounge access, but suite upgrades are still based on availability.

But at the Grand Hyatt Tokyo, the Executive Suite already includes Grand Club access, so if that suite is available, I would personally choose the SUA. You can apply it to an eligible reservation as early as 12 months before check-in.

Does Grand Hyatt Tokyo Have a Pool?

Yes. Grand Hyatt Tokyo has an indoor pool at Nagomi Spa and Fitness.

Children ages 4 through 15 can currently use the pool between 9 a.m. and 7 p.m., with adult supervision required for guests under 18.

Is Roppongi a Good Area to Stay in Tokyo With Kids?

For us, yes. Roppongi gave us convenient transportation, restaurants and shopping immediately around the hotel while still making it easy to explore completely different parts of Tokyo.

However, I would not choose a Tokyo hotel because you think everything will be within walking distance. Tokyo is simply too large for that. Pick a convenient base, then plan your days by neighborhood.