Hyatt Suite Upgrade Awards allow World of Hyatt members to upgrade their stay to a Standard Suite for up to 7 nights when booking eligible rates. Unlike other hotels that only offer upgrades at check-in, Hyatt offers confirmed upgrades through its Suite Upgrade Awards. So you can plan your upgrade in advance, giving yourself peace of mind.
In this post, we are going to explore what Hyatt Suite Upgrade Awards are and how you can earn and redeem them. Whether you’re a frequent traveler or planning your first trip, this guide will help you make the most of your stay at Hyatt Hotels & Resorts.
What is Hyatt Suite Upgrade Award?
Hyatt Suite Upgrade Awards are a way for World of Hyatt members to enhance their hotel experience. These awards provide a confirmed upgrade to a Standard Suite for stays of up to 7 nights. So it would make sense to redeem your Suite Upgrade Award on a longer stay rather than 2-3 nights. Hyatt’s Suite Upgrade Awards do not have capacity restrictions, allowing guests to plan their stay and enjoy a higher level of comfort months in advance.
The ability to confirm a Suite Upgrade makes World of Hyatt unique, as it is the only program to offer this type of upgrade to its members.
How to earn Hyatt Suite Upgrade Award?
Hyatt Suite Upgrade Awards can be earned as part of the Milestone Rewards program. World of Hyatt members can earn the following Suite Upgrade Awards:
- One suite upgrade award upon earning 40 elite nights or 65,000 base points in a calendar year
- Two Suite Upgrade Awards upon earning 50 elite nights or 80,000 base points in a calendar year
- Two additional Suite Upgrade Awards upon earning 60 elite nights or 100,000 base points in a calendar year
- An additional one Suite Upgrade Award for passing 70 elite nights, 80 elite nights, 90 elite nights, or 100 elite nights.
đź’ˇ Good to Know
World of Hyatt Lifetime Globalist members receive four additional Suite Upgrade Awards per year.
At each milestone, members will be presented with a choice between one Suite Upgrade Award or 10,000 bonus points.
How to apply a Hyatt Suite Upgrade Award?
Unfortunately, there’s no direct way to apply a Suite Upgrade Award. To do so, you’ll need to contact Hyatt customer support using one of the following options:
- Reach out to your Hyatt concierge
- Phone up World of Hyatt customer service
- Contact @HyattConcierge on Twitter or Facebook
đź’ˇGood to know
As of December 2024, you can now apply Suite Upgrade Awards and Club Access Awards directly online through the Hyatt website or app. No need to call customer service—just log in, search for your booking, and apply your awards at checkout.
Now, earlier you were supposed to first book and pay for a minimum of a standard room at the Standard Rate, whether using cash and/or points, to be eligible for an upgrade using the Suite Upgrade Award later.
However, it seems that with a new feature that allows you to apply your Suite Upgrade Award directly in the app, Hyatt members can now apply a Suite Upgrade Award online—even if a standard room isn’t available (but the Standard Suite is).
This means you can book a suite directly and pay the price of a Standard Room, ensuring access to premium accommodations without the hassle of calling customer service. Simply log in, search for your preferred dates, apply your award during booking, and pay the standard room rate!Â
Restrictions on redeeming Hyatt Suite Upgrade Awards
You can redeem your Suite Upgrade Awards for any eligible paid rate or eligible points redemption.
However, it’s important to note that there are some restrictions on applying your Hyatt Suite Upgrade Awards.
- Suite Upgrade Awards cannot be used for stays booked with Free Night Award Certificates, including Category 1-4 and Category 1-7 certificates. You can read more about earning and redeeming Free Night Award Certificates here.
- Guest of honor bookings aren’t eligible for suite upgrade awards.
- Remember that you have to check out of the hotel before your Suite Upgrade Award expires.
- Some Hyatt hotels are not participating in Suite Upgrade Awards. So check the terms and conditions of the specific hotel you are interested in. The list includes Vacation Ownership Properties, Vivid, Secrets, Dreams, Breathless, Zoëtry, Alua, Sunscape, or other Legacy AMR Collection hotels.
Can you gift Hyatt Suite Upgrade Awards to someone else?
New in 2024, Hyatt Suite Upgrade Awards can be gifted to someone else right from your World of Hyatt account online or using the Hyatt mobile app. To gift a Suite Upgrade Award, sign into your World of Hyatt account, and navigate to the “Awards” tab. From there, select the award that you want to gift, click the “…” button, and finally click “Gift Your Award”.
Now, you simply need to enter the recipient’s World of Hyatt membership number and their last name.
When your recipient gets the Guest of Honor award, they have the flexibility to redeem it as desired.
However, there is one limitation – a Suite Upgrade Award cannot be combined with a Guest of Honor award. So they need to choose whether to use a Guest of Honor award or a Suite Upgrade Award, as only one can be applied.
Which suites are eligible for upgrades using Hyatt Suite Upgrade Award?
To determine what a Standard Suite is at a specific hotel, you can either check the hotel’s website for room categories and look for the description that mentions “Standard Suite,” or you can contact Hyatt customer service.
The latter option is necessary if the hotel does not list the information on its website. A representative from Hyatt can provide the information and help you confirm the definition of a standard suite for your chosen hotel.
In our experience, it’s helpful to redeem your Suite Upgrade Award way in advance while the “Standard Suite” is still available. Additionally, keep checking to see if it becomes open for booking closer to your stay, even if it wasn’t available when you first booked. We once discovered that the hotel had opened up Standard Suite availability two weeks before our stay, even though it had been unavailable for months after our initial booking.
Be aware of expiration dates
It’s important to keep in mind that your Suite Upgrade Award has an expiration date. Specifically, these awards are valid for the year in which they were earned, as well as an additional 14 months. That means if you earned your Suite Upgrade Award in March 2023, you’ll be able to use it for a suite upgrade on eligible stays through February 2025. Don’t let your awards go to waste by missing the expiration date!
Which Hyatt properties are ineligible for Suite Upgrade Award redemptions?
Here is the list of Suite Upgrade Award ineligible properties:
- Park Hyatt Maldives Hadahaa
- Park Hyatt Sydney
- Park Hyatt Beaver Creek Resort and Spa
- Andaz Tokyo Toranomon Hills
- Hyatt Regency Kyoto
- Hyatt Regency Wichita
- Hyatt Paris Madeleine
- Hyatt Herald Square New York
- Hyatt Key West Resort and Spa
- Hyatt City of Dreams Manila
- Hyatt Centric South Beach Miami
- Spirit Ridge at NK’MIP Resort
- Hyatt Rosemont
- Hyatt Regency Suites Atlanta Northwest
- Hyatt Regency Lisle near Naperville
- Hyatt Regency John Wayne Airport Newport Beach
- Hyatt Regency London Albert Embankment
- Hyatt Regency Madrid Residences
- Grand Hyatt Kuwait Residences
- Hyatt Centric Brickell Miami
- Numu Boutique Hotel San Miguel de Allende
- Thompson Seattle
- Thompson Hollywood
- Chicago Athletic Association
- Hotel Revival Baltimore
- Hotel Avatar
- Waterfront Hotel
- Park South
- The Laurel Inn
- Hotel Kabuki
- Alila Manggis
- Studios at Alila Sminyak
- Alila Villas Uluwatu
- Alila Taihu Suzhou
- Alila Ubud
- Episode Hsinchu
- HĂ´tel du Louvre
- Ventana Campground
- Sunscape Sabor Cozumel
- Dreams Aventuras
- Dreams Royal Beach
- Now Emerald Cancun
- AluaSoul Alcudia Bay
- AluaSoul Menorca
- Alua Leo
- AluaSun Far Menorca
- AluaSun Mediterráneo
- AluaSun Cala Antena
- Alua Boccaccio
- AluaSun Lago Park
- AluaSun Doblemar
- me and all hotel dusseldorf
- me and all hotel dusseldorf oberkassel
- me and all hotel mainz
- me and all hotel hanover
- me and all hotel kiel
- me and all hotel ulm
- Lindner Hotel Cottbus
- Lindner Hotel Frankfurt Hochst
- Lindner Hotel Dusseldorf Seestern
- Lindner Hotel Frankfurt Sportpark
- Lindner Hotel City Plaza Cologne
- Lindner Hotel Nurburgring Ferienpark
- Lindner Hotel Nurburgring Motorsport
- Lindner Hotel Nurburgring Congress
- Lindner Hotel Bratislava
- Caption by Hyatt
- Hyatt Place hotels or resorts, or
- Any Destination by Hyatt Residences property
Bottom line
If you’re a World of Hyatt member looking to upgrade your next hotel stay to a suite, the Hyatt Suite Upgrade Award can be a great option. By earning and redeeming these awards, you can enjoy a more luxurious experience at Hyatt hotels and resorts around the world. Just be aware of the restrictions and expiration dates associated with the program, and make sure to apply your awards strategically to get the most out of them. Happy travels!
